Privacy Policy

Your personal data is important to us. This policy outlines how we protect and use your information responsibly.

Last Updated: February 2025

1. Who We Are

Nolide Global LIMITED creates intelligent robotics and AI-powered tools that inspire creativity and learning. We respect your privacy and enforce strict data protection measures.

2. Information We Collect

We collect the following types of data to deliver and improve our services:

2.1 Information You Provide

  • Account Details: username, password
  • Contact Details: name, email, phone number, shipping address
  • Order Details: items purchased, payment method, order history
  • Support Records: communication history with our support team

2.2 Information Collected Automatically

  • Device Info: IP address, browser, device model
  • Usage Data: pages visited, clicks, duration
  • Cookies & Tracking: for analytics and personalization

2.3 From Third Parties

We may receive payment status updates from providers like PayPal or Stripe. We do not store full payment credentials.

3. How We Use Your Information

  • Process orders and deliver products
  • Enhance website performance and user experience
  • Provide customer support
  • Send product updates and promotions (with consent)
  • Detect fraud and ensure security
  • Comply with applicable laws and regulations

We never sell or rent your personal data.

4. Sharing Your Information

  • Legal: When required by law or legal proceedings
  • Service Providers: Trusted partners for shipping, payment, etc.
  • Security: To detect fraud or protect safety

5. Cookies & Tracking

We use cookies, pixel tags, and analytics tools to personalize your experience and improve performance. You can disable cookies in your browser, but this may impact functionality.

6. “Do Not Sell My Personal Information”

Under the California Consumer Privacy Act (CCPA), California residents can request that we do not sell or share personal data.

Email us at hello@nolide.com with subject: “Do Not Sell My Information”.

7. Your Rights

  • Access: View your personal data
  • Correction: Request updates
  • Deletion: Ask us to delete your data
  • Withdraw Consent: Opt out of communications
  • Data Portability: Get a copy of your data

8. Data Security & Retention

  • Encryption: for data in transit and storage
  • Access Control: limited to authorized personnel
  • Routine Audits: to maintain security standards

We retain data only as needed for legal or operational purposes.

9. Third-Party Links

Our site may link to external services (e.g. shipping providers). We are not responsible for their privacy practices.

10. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has submitted data, contact us and we will promptly delete it.

11. Policy Updates

This policy may change periodically. Updates will be posted here with a revised “Last Updated” date.

12. Contact Us

If you have questions, email us at hello@nolide.com

Company Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801, USA